Terms of Service
Terms of Service
These Terms of Service govern your use of saldrexo.com and related online services.
Business Information
1. Website Operator
Saldrexo is owned and operated by Gansu Longyuan Youxuan Technology Co., Ltd. By accessing or using this website, you agree to these Terms to the extent permitted by applicable law.
2. Eligibility and Responsible Use
You must use this website only for lawful purposes and provide accurate information when creating an account, contacting us, or placing an order.
You may not interfere with website security, introduce malicious software, attempt unauthorized access, misuse another person's account or payment information, or otherwise use the website in an unlawful manner.
3. Product Information
We aim to present clear and accurate product descriptions, photographs, dimensions, materials, prices, availability, and other relevant information.
Colors and appearance may vary slightly because of screen settings, lighting, or normal material and production variation. This does not excuse a product that is materially different from its description.
4. Prices
Unless clearly stated otherwise, prices intended for U.S. customers are displayed in U.S. dollars.
Applicable discounts, shipping fees, and taxes are shown during checkout before the customer completes payment.
5. Orders
Submitting an order constitutes a request to purchase the selected products. An automated confirmation acknowledges that the order was received.
We may decline or cancel an order due to unavailable inventory, material pricing or listing errors, suspected fraud, inability to serve the delivery destination, or other legitimate operational reasons.
If payment has already been collected for an order we cannot fulfill, the applicable amount will be refunded.
6. Payment
Customers must use a payment method displayed through the store's checkout.
Payment availability may depend on the customer's location, device, payment provider, or other checkout conditions.
7. Processing and Delivery
Order processing: 1–3 business days.
Estimated transit: 10–20 business days after dispatch.
Typical combined estimate: approximately 11–23 business days.
If we cannot ship within a timeframe represented to you, we will provide appropriate information about the delay and available options, including cancellation where required.
8. Cancellations
Contact customer support as soon as possible if you wish to cancel or modify an order.
Orders canceled before dispatch are eligible for a full refund without a cancellation fee. Changes may no longer be possible after fulfillment or shipping has begun.
9. Returns
Eligible return requests may be submitted within 30 calendar days after delivery, subject to the Return & Refund Policy.
Different rules apply to defective, damaged, incorrect, or materially misdescribed products.
10. Intellectual Property
Website content, branding, graphics, written content, photographs, design elements, and other materials owned by or licensed to us may be protected by applicable intellectual property laws.
Commercial copying, reproduction, or distribution without permission from the relevant rights holder is prohibited.
11. Reviews and User Content
Content submitted to the website must be lawful and truthful to the user's experience. We may remove unlawful content, spam, personal information, or content that infringes third-party rights.
12. Third-Party Services
Our store may use Shopify and other independent technology, payment, fulfillment, analytics, and shipping providers.
Third-party services may be governed by their own terms and privacy practices.
13. Privacy
Please review our Privacy Policy for information about how personal information is handled in connection with the website.
14. Consumer Rights
Nothing in these Terms is intended to waive or limit a consumer right, warranty, refund remedy, privacy right, or other protection that cannot lawfully be excluded under applicable law.
15. Website Availability
We work to keep the website available and secure but cannot guarantee that access will always be uninterrupted or error-free.
16. Changes to These Terms
We may update these Terms to reflect changes in our business, services, website functionality, or applicable requirements. Changes apply prospectively and do not remove rights associated with an earlier purchase.
17. Contact
Questions concerning these Terms may be sent to service@saldrexo.com.
Last updated: October 14, 2026