Privacy Policy

This Privacy Policy explains how personal information may be collected, used, disclosed, and protected when customers browse Saldrexo, place an order, or contact customer support.

1. Information We Collect

Depending on how you interact with Saldrexo, we may collect contact information such as your name, email address, telephone number, billing address, and shipping address.

We may also collect order details, transaction status, purchase history, return or refund records, customer-support communications, and account information if an account is created.

Technical information may include IP address, browser information, device information, pages viewed, referring pages, cookie identifiers, and interactions with the website.

2. How We Collect Information

Information may be received directly from you, automatically when you interact with the website, or from service providers supporting checkout, payment, fulfillment, shipping, fraud prevention, analytics, or customer service.

3. How We Use Information

Personal information may be used to process and fulfill orders, manage payments, organize shipping, provide tracking, handle returns and refunds, answer support requests, prevent fraudulent activity, maintain business records, and operate or improve the store.

Where permitted, information may also be used to measure advertising performance or provide marketing communications subject to applicable privacy choices and consent requirements.

4. Shopify

Saldrexo uses Shopify to operate its online store. Shopify may process information necessary to provide ecommerce, hosting, checkout, security, transaction, and related services.

5. Payment Providers

Payment service providers may process payment credentials and related transaction information under their own security and privacy practices.

We receive information necessary to identify and manage the transaction, such as transaction status and order information.

6. Fulfillment and Shipping Partners

Information necessary to fulfill an order may be provided to fulfillment facilities, carriers, and delivery partners. This may include your name, delivery address, telephone number, and relevant order information.

7. Analytics and Advertising

Where enabled, analytics or advertising services may receive device, usage, or event information through cookies, pixels, and similar technologies.

Depending on applicable state privacy law, certain advertising-related disclosures may qualify as a “sale,” “sharing,” or targeted advertising even when no money is exchanged for the information.

8. Cookies

Necessary cookies and similar technologies help support functions such as the shopping cart, checkout, account access, website security, and essential preferences.

Optional technologies may be used for analytics and advertising where enabled and permitted.

9. Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe link included in those messages.

Opting out of marketing does not prevent essential communications concerning orders, security, returns, or customer-service requests.

10. Information Retention

Information is retained for as long as reasonably necessary for the purpose for which it was collected, including order fulfillment, customer support, dispute resolution, fraud prevention, and applicable accounting, tax, or legal requirements.

11. International Processing

Because our business and service providers may operate in different countries, information may be processed outside the state or country where you live.

Different jurisdictions may have different privacy and data-protection rules.

12. Security

We use reasonable administrative and technical measures intended to protect personal information.

However, no website, communications network, or electronic storage method can guarantee absolute security.

13. U.S. State Privacy Rights

Depending on where you live and whether an applicable state privacy law applies, you may have rights concerning access, correction, deletion, portability, or certain uses or disclosures of personal information.

Some consumers may also have rights to opt out of certain targeted advertising, sales, or sharing of personal information where those concepts apply under state law.

14. Privacy Requests

To make a privacy request, use the contact information provided on our Contact Us page and describe the request you wish to make.

We may need to verify your identity before completing certain requests.

15. Children's Privacy

Our online store is intended for general consumers and is not designed for children to independently submit purchases or sensitive personal information.

16. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or applicable requirements. The current version will be posted on this page.

Last updated: October 14, 2026